Privacy and Refund Policy

Refund Policy

We are a service organisation so we will provide services to satisfy our clients.

Privacy Policy

Nu Supplements is committed to protecting your private information. This privacy policy applies to all the web pages related to this website.

1. Information Gathered

All the information gathered in the online contact us, subscribe and order forms on the website is used to personally identify users that subscribe to this service or purchase from this site. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service.

Nu Supplements is the sole owner of the data collected through the www.nusupplements.co.za website. We will not sell, share, or rent this information unless the information is required for legal procedures or bank verification. (No e-mail will be given out to non-involved parties.)

2. The Site may collect certain information about your visit, such as;

• the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet;
• the date and time you access the Site;
• the pages that you access while on the Site and
• the Internet address of the Web site from which you linked directly to our site.

This information is used to help improve the Site, analyze trends, and administer the site.

3. Credit Card Acquiring and Security

Credit card transactions will be acquired for Unibit Solutions by Virtual Card Services (Pty) Ltd who are the approved payment gateway in South Africa. Virtual Card Services use SSL3 and no credit card details are stored on Unibit Solutions’s website. Users may go to http://www.vcs.co.za/ to view their security certificate and security policy. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Service’s Internet servers are protected by firewalls and intrusion detection systems.

4. Customer Details separate from Card Details

Customer details will be stored by Unibit Solutions separately from card details which are entered by the client on Virtual Card Services‘s secure site. For more detail on Virtual Card Services, refer to http://www.vcs.co.za/. This means that Unibit Solutions will at no time have access to your personal credit card details but will store information with respect to orders made, shipping address, correspondence etc.

5. How can I as a user opt out of the service?

Many of the services available on the Site provide the User with the opportunity to opt out of receiving communications from us. In addition, in our e-mail communications, we will have instructions on how to unsubscribe so that the User will not receive any future e-mails from us if the User so chooses.

If you have trouble to deactivate your membership or to modify your account or profile information, please e-mail nusupplements@gmail.com

6. How can I update or correct my information?

If your personally identifiable information changes (such as your e-mail address), or if you no longer desire our service, we will provide a way to correct, update or remove your personal data provided to us. This can be done by e-mailing Nu Supplements at nusupplements@gmail.com

7. Changes to the Privacy Policy

We may need to change this policy from time to time in order to address new issues and reflect changes on our site.

We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone.

Please refer back to this policy regularly.

8. Domicilum

Unibit Solutions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

If you have any questions or concerns about our privacy policy, please contact us;

• By E-mail to nusupplements@gmail.com or
• By Telephone at +27 14 533 0036

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

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